Installshield 2009 installer refuses to onfigure for a second user (did work until recently)

Since years we use installshield to deliver our software. Since the last Version of our software the following happens:

After installing the program for "all users", when a restricted user logs in, he sees our applications Icon on the desktop. When double clicking it the first time a dialog appears "Configuring ". In recent versions after a while the dialog disappeared and our program stared. Now the process is aborted with a message: "The function is hosted on a unavailable network resource". Our program does not start. But when we create a shortcut to the .exe file by hand everything's fine.

开发者_Python百科

We did not make any modifications to the installer project recently (besides changing the Version number). We also denied to install updates.

Questions:

• What can the problem be?
• How can i debug a installer?

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Not so sure about Installshield (I use Wise) but you should check the following:

1. Set the MSI Property "ALLUSERS" to 1 in the "Property" table of the MSI database. See Windows Installer SDK documentation for more details. This ensures that all users get a shortcut for launching the application.

2. Call your installer with MSIEXEC.EXE /v MyInstall.MSI

from the command line (this sets the logging to verbose) - might help!

Liam