how long before dump files are available for download from WinQual

this is my first time using WinQual/WER to gather dump files for release builds and it appears that everything is working. the last step is to download the dump files from the WinQual hotlist page for a product. on this page there are event IDs with associated Cab Icons for the dump files, the icons say "no files currently available (in collection mode)"

The status of the Cab icons have not changed in 4hours, 开发者_运维知识库is it normal to take this long? Or rather how long does it normally take?

just curious.

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It can take days, or weeks, or months or never happen. Depends on the crash. If it happens infrequently then you may never see a cab. If it's a common crash then they should show up pretty quickly.

If you have any icons that show a red cross click the icon to switch to collection mode so you don't miss a cab.

See http://www.stackhash.com/WinQual/WinQual-Usage.aspx for more help on cab collection options.